Support
How can I help?
Sudoku Mori is made by one person, and that's who answers support too. If you can't find what you need below, email me and I'll get back to you.
Common questions
The things people ask most.
Can I play it before it's released?
Yes. Sudoku Mori is in beta, and anyone with the invite link can join. The beta page has what's in it and how to install it.
Is Sudoku Mori free?
Yes. The download is free, with no ads and no time limit: today's three daily puzzles, Classic Easy and Medium, Relaxed play with hints, the first two technique lessons and your forest. Sudoku Mori Full is one optional purchase, made once, that adds the rest. There's no subscription.
What does Sudoku Mori Full add?
Past daily puzzles, Classic Hard, Expert and Master, Challenge mode, the other six technique lessons, the review after each solve and practice puzzles. You buy it once, it's shared through Family Sharing, and nothing else is ever sold.
Does Sudoku Mori have ads?
No, not in the free version and not in Full. There's no banner, no video and no ad in exchange for a hint, so there's no "remove ads" purchase either.
Does the game need an internet connection?
No. Sudoku Mori works fully offline. The only things that touch the network are iCloud sync, when you're signed in to iCloud, and Game Center leaderboards, if you sign in to Game Center. Neither is needed to play.
Do I need an account?
No. No sign-up, no login, no profile. Open the app and start a puzzle.
How do I move my progress to a new iPhone or iPad?
If you're signed in to iCloud, your progress follows your Apple Account to your other devices on its own, through your own private iCloud. Settings → Your data → Backup & iCloud shows the sync status and can export a backup file for you to keep.
How do I change the theme?
Go to Settings → General → Appearance and pick System, Light or Dark. System follows your device. For stronger contrast, turn on Increase Contrast in your device's Accessibility settings; the game follows it.
Can I turn the haptics off?
Yes. Go to Settings → Gameplay → Haptic feedback. Show timer and Highlight mistakes are on the same screen.
What's the difference between Relaxed and Challenge?
Relaxed gives you unlimited mistakes and hints, and Highlight mistakes is up to you. Challenge, part of Sudoku Mori Full, turns hints off, always shows mistakes and stops at the third: then you can carry on in Relaxed or start the puzzle over. Settings → Gameplay → Mode sets which one new games start in.
Writing to me.
Tell me which device you're on, which version of iOS or iPadOS it's running, and what you expected to happen. If a puzzle went wrong, the difficulty and how far in you were help more than a screenshot. On the beta, add the build number from TestFlight too.
There's no phone line or live chat. I read every message and reply to each one myself.